Privacy Policy


Ocktopus is a Value-Added Distributor and Authorized Dealer of Premium Audio-Visual Accessories and Components in the Middle East. 

Built a portfolio to provide the ultimate commercial and residential Audio-Visual products,

Designed by globally recognised audio and video experts, the objective is to deliver the highest quality products at an exceptional price point to our business partners.

Should you have any questions relating to this Privacy Policy, please direct your enquiry in writing to:

Ocktopus Trading FZC Office 604 , Onyx Tower -1 The Greens , Sheikh Zayed Road Dubai , United Arab Emirates P.B No : 27951.

How do we use your data

We will passively collect personal data from you simply from your visit to our website. Passive information is collected during your visit to our website. This information is used to help us understand how our site is being used so that we may continually improve its’ context, performance, suitability and usefulness.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregated information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify an individual.

We also collect information about you to:-

Take and fulfil customer orders.

Administer and enhance the website and service.

Issue a unique identifier (e.g. customer login).

Monitor customer account status beyond that required for individual purchases.

Only disclose information to third parties for goods delivery purposes.

Duration of Processing

We only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting or reporting requirements.

By law we have to keep basic information about our customers for six years for tax purposes.

Your Rights

You have extensive rights under the General Data Protection Regulation, these include the right to:

Request a copy of the information that we hold about you.

To request us to correct or remove information you think is inaccurate.

To object to the use of your personal data for purposes of direct marketing.

To obtain your personal data that is processed by us in a structured, commonly used and machine readable format and/or to transfer this data to another data controller if you request us to do so.

Withdraw your consent at any time.

Be forgotten (i.e. the right to ask us to delete, shred and otherwise remove any data we hold about you, excepting where we have a legal obligation under UAE law).

Safety and Confidentiality

All personal data you provide to us is stored on our secure servers. We have adopted safety measures which are suited on both a technical and organisational level to avoid the destruction, the loss, the forgery, the adjustment, the non-authorised access or the notification of the personal data by accident to a third party, as well as the non-authorised processing of personal data.

Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confident. We ask you not to share this password with anyone.